FAQ's

How do I book a team?


Select a team, check availability and book your team online with a deposit. All major credit & debit cards are accepted.




Will someone contact me?


Once we recieve your reservation , we email you the local teams contact information. You can contact your team by phone. Movers may take up to 24 hours to call.




What if noone is available?


In the event you reserved a team and noone is available, we notify you as soon as possible. We cancel your order and refund your deposit 100%. You will be notified within 48 hours if noone is available to service your request.




How do I contact my movers?


After you have been assigned to a local team, we email your teams name, email and contact number. Contact your local team to report any last-minute changes. Email us for cancellations.




How do I pay for services?


You book a team online by placing a small deposit with a major credit card. Pay the remaining balance to your team after your move is complete. Cash on location.




What's your cancellation policy?


Free Cancellation for 48 hours! Cancel your reservation within 48 hours of booking and get your deposit back 100%. After that, get 50% of your deposit back on cancellation. Cancel with less than 24 hours till your scheduled appointment and lose your deposit. Free cancellation for 48 hours does not apply to same or next day service reservations. Last-minute reservations that result in a cancellation will be charged 50% of the deposit placed.