Frequently asked questions

How does this site work?

We enroll local moving companies and movers into our network for Moving Labor Services or our Moving Helpers Plus Moving Truck Program, then clients are able to reserve local movers help through our online booking system. Simply browse our list of cities, select a team, and reserve your movers online. Moving Labor Services are for LABOR ONLY. Clients can hire moving helpers to load/unload their rental truck, or to move things within their home, apartment complex, office or storage room. Movers do not provide moving trucks with moving labor services - labor only. Moving Helpers Plus Rental Truck Program connects clients with experienced hands to meet them at their location with a moving truck to wrap, load & unload their furniture & boxes for them. Client does not have to worry about picking up or driving a rental truck, Moving Helpers Plus Rental Truck provides you experienced hands for that too. Clients packs boxes and disassembles/assembles furniture prior to move.



What's your cancellation policy?

FREE CANCELLATION FOR 48 HOURS! After that, cancel up to 24 hours before reservation and get 50% of your deposit back. Contact us by email at least 24 hours prior to your scheduled move to avoid losing the whole deposit. Free cancellation for 48 hours does not apply to same or next day service reservations. Last-minute reservations that result in a cancellation will be charged 50% of the deposit placed.



What are you hours of operation?

Moving coordinators are available Monday - Friday 9:00am-5pm & Saturday 9:00am-2pm (Central Time). Book online 24 hours a day 7 days a week.



How can I call my movers?

After you book a team online, we recieve your order then assign you to a team. After we assign you to a team, we send your local teams contact information to your email.



Are the movers bonded & insured?

Read the details on the companies profile and read reviews online. Some companies in our Moving Labor Program may or may not be bonded & insured.



Are you a moving company?

We are not a moving company. We do not supply movers with moving truck. We connect clients with local movers who load/unload their rental truck, portable storage for them. We are a moving labor broker & marketplace where clients can hire moving helpers online.